Return & Refund Policy

Effective Date: [23-05-2026]

We aim to provide a smooth shopping experience.
Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

You may request a return if:

The product is damaged
Wrong item was delivered
Product is defective
Item is missing parts or accessories

Return Window

Return requests must be raised within 7 days of delivery.

Requests after this period may not be accepted.

Return Conditions

Returned products must be:

Unused
In original packaging
With tags and accessories intact
Accompanied by invoice or proof of purchase

Non-Returnable Products

Personal care items
Innerwear
Customized products
Perishable items
Digital products
Gift cards
Products marked “Non-Returnable”

Refund Process

Refunds are processed within 7–14 business days
Refunds are issued to the original payment method
Shipping charges may be non-refundable

Damaged or Incorrect Products

If you receive a damaged or incorrect product:

Contact us within 48 hours
Share product images and order details

Order Cancellation

Orders can be cancelled before dispatch.
Once shipped, cancellation may not be possible.

Refund Rejection

Refunds may be rejected if:

Product is used or damaged by customer
Original packaging is missing
Return request exceeds allowed timeline

Contact Us

Email: apnabazaarxpress@gmail.com